Mon – Fri: 9am – 5pm · UK-Wide Support
    Trusted UK Debt Recovery Specialist
    SME News Double Award Winner 2026

    Professional Debt Recovery & Outsourced Credit Control

    Recover what you're owed without damaging valuable customer relationships.

    No Upfront Fees

    No hidden charges or administration fees to get started

    No Win, No Fee*

    Subject to case acceptance and signed terms & conditions

    UK-Wide Support

    Serving businesses and individuals across the entire United Kingdom

    20+ Years' Experience

    More than two decades of industry expertise at your service

    Free Initial Consultation

    Request a Confidential Review

    Complete the form below and Craig will contact you within one working day.

    By submitting this form, you agree to be contacted by CM Debt Recovery regarding your enquiry.

    CM Debt Recovery – Craig Martindale Debt Recovery logo alongside SME News awards for Most Outstanding Debt Recovery Services 2026 and Client Service Excellence Award 2026

    Award-Winning Service

    Recognised Excellence in Debt Recovery

    CM Debt Recovery has been recognised by SME News for professional debt recovery services and outstanding client care, receiving two prestigious awards in 2026.

    Most Outstanding Debt Recovery Services 2026

    Awarded by SME News for excellence in professional debt recovery across the United Kingdom.

    Client Service Excellence Award 2026

    Recognised for dedication to client care and a commercially sensitive approach that protects customer relationships.

    Learn more about our approach

    Recognised Excellence

    Trusted by businesses across the United Kingdom

    20+

    Years Experience

    5★

    Google Rating

    UK

    Wide Coverage

    ICO

    Registered

    Our Services

    Comprehensive Debt Recovery & Credit Control Solutions

    From fully managed credit control to single invoice collection, we offer flexible services tailored to meet your specific needs.

    Why Choose CM Debt Recovery

    Owner-Led Expertise With a Personal Touch

    Thoughtful planning, attention to detail, and support only when you need it. Whether you require long-term assistance or short-term effort to reach financial goals, Craig is on hand to ensure everything runs smoothly — strengthening your business and keeping the cash flowing.

    More than 20 years of industry experience
    Owner-led personal service – Craig handles your case directly
    No upfront fees, no admin charges
    No win, no fee* model protects your interests
    Commercially sensitive approach preserves relationships
    Free initial consultation with no obligation
    Transparent communication throughout
    ICO registered (ZB866648)

    No win, no fee and no upfront fees. We also provide low commission for any debts that are settled.

    CM
    Craig MartindaleFounder, CM Debt Recovery

    Our Process

    How It Works

    A clear, transparent process designed to achieve results while protecting your valuable customer relationships.

    01

    Initial Enquiry

    Contact us by phone, email, enquiry form, or book a consultation. We'll discuss your situation confidentially.

    02

    Case Review

    Craig personally reviews your case details, assesses viability, and provides an honest assessment.

    03

    Terms Agreed

    Clear terms and conditions issued for your review and signature. No surprises, no hidden fees.

    04

    Information Gathered

    You supply relevant documentation securely. We handle everything with complete confidentiality.

    05

    Professional Contact

    We engage with your debtor professionally and sensitively, always protecting your relationship.

    06

    Resolution Pursued

    Payment received, or an agreed payment plan negotiated that works for both parties.

    07

    Further Options

    If unresolved, we discuss next steps with you. Court action is never automatic – you decide.

    08

    Updates Provided

    Regular communication throughout via telephone and email. You're never left in the dark.

    Who We Help

    Industries We Serve

    Supporting businesses across diverse sectors with professional debt recovery and credit control solutions.

    Construction & TradesManufacturing & EngineeringProfessional ServicesIT & TechnologyRetail & E-commerceTransportation & LogisticsFinancial ServicesHealthcare & MedicalHospitality & LeisureAgriculture & Farming
    Genuine Google Reviews

    Genuine Client Reviews on Google

    Authentic feedback from UK business owners and individuals who have recovered outstanding money with CM Debt Recovery.

    Five genuine 5-star Google Business reviews

    Owner-led commercial debt recovery & credit control

    Read All Reviews on Google
    Google Review

    "CM Debt Recovery are a great addition to our company. Unfortunately as a business you do not want to use services such as CM Debt…"

    Brett Shohet

    View on Google
    Google Review

    "I highly recommend CM Debt Recovery and Credit Control. Craig provided professional support throughout the whole debt recovery process and was always available and responsive to all my questions. Thank you to Craig and the team for all your help."

    Dandelion Seeds Architects

    View on Google
    Google Review

    "Fully recommend CM Debt Recovery as they have helped me recover funds from an outstanding invoice of which they had no intention to pay and the communication was excellent throughout. Fully recommend their services."

    Richard Ingham

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    Google Review

    "Very professional and prompt service. Criag and he's team at CM Debt Recovery assist and support whilst getting results"

    Enquires BB

    View on Google
    Google Review

    "Thank you for your help Craig. Great communication. Kept me updated with every correspondence/ reply. Would definitely use again in future if needed & would recommend to anyone looking to use a debt recovery company. Also got all my money that I was owed! Very happy. 5*."

    Levld Heights

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    UK-Wide Coverage • Virtual Office Essex

    Based in Essex, Supporting Clients Across the UK

    CM Debt Recovery is based in Essex and provides professional debt recovery and outsourced credit control services throughout the United Kingdom.

    Headquarters Location

    CM Debt Recovery

    Owner-led specialist debt recovery & outsourced credit control

    Registered Address

    3 Jubilee House, The Drive, Great Warley, Brentwood, Essex, CM13 3FR

    Opening Hours

    Monday to Friday: 9:00am – 5:00pm

    Telephone

    01245 976 716
    Please Note (Virtual Office Address):This address is a virtual office for correspondence. We serve clients remotely across the entire UK. Please note there are no public walk-in customer facilities – consultations are held by telephone, video, or prior arrangement.

    FAQ

    Frequently Asked Questions

    Find answers to common questions about our debt recovery services.

    Ready to Recover What You're Owed?

    Book a free, no-obligation consultation with Craig to discuss your specific situation. No pressure, no jargon – just honest, expert advice.

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